Sofie Bag Co., Ltd. strives to be the customer's favored supplier by delivering unswervingly high-quality products, such as canvas backpack-trolley school bags. We proactively examine any new accreditation standards that are relevant to our operations and our products and select the materials, conduct production, and quality inspection based on these standards.. Our top priority is to build up confidence with the customers for our brand - Sofie. We are not afraid of being criticized. Any criticism is our motivation to become better. We open our contact information to customers, allowing customers to give feedback on the products. For any criticism, we actually make efforts to rectify the mistake and feedback our improvement to customers. This action has effectively helped us build long-term trust and confidence with customers.. We have built a strong customer service team - a team of professionals with the right skills. We organize training sessions for them to improve their skills such as excellent communication skills. Thus we are able to convey what we mean in a positive way to customers and provide them with the required products at Sofie Bag in an efficient manner..