Sofie Bag Co., Ltd. promises to provides customers with products that have a quality that matches their needs and requires, such as reflective backpack-school bag. For every new product, we would launch test products in selected regions and then take feedback from those regions and launch the same product in another region. After such regular tests, the product might be launched all across our target market. This is done to give chances to us to cover all loopholes at the design level.. To increase the awareness of our brand - Sofie, we have made lots of efforts. We actively collect feedback from customers on our products through questionnaires, emails, social media, and other ways and then make improvements according to the findings. Such action not only helps us improve the quality of our brand but also increases the interaction between customers and us.. We have built a strong customer service team - a team of professionals with the right skills. We organize training sessions for them to improve their skills such as excellent communication skills. Thus we are able to convey what we mean in a positive way to customers and provide them with the required products at Sofie Bag in an efficient manner..
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