Sofie Bag Co., Ltd. has been a preferred manufacturer in the field of waxed canvas backpack-hand travel bag. Based on the cost-effective principle, we endeavor to reduce costs in the design phase and we conduct price negotiation with suppliers while selecting the raw materials. We fine-tune all the significant factors to ensure truly efficient and cost-saving production. . Our top priority is to build up confidence with the customers for our brand - Sofie. We are not afraid of being criticized. Any criticism is our motivation to become better. We open our contact information to customers, allowing customers to give feedback on the products. For any criticism, we actually make efforts to rectify the mistake and feedback our improvement to customers. This action has effectively helped us build long-term trust and confidence with customers.. We can all agree that no one likes to get a response from an automated email, therefore, we have built a reliable customer support team which can be contacted via [网址名称] to respond and solve customers' problem on a 24 hours basis and in a timely and effective manner. We provide them regular training to enrich their know-how of products and improve their communication skills. We also offer them a good working condition to keep them always motivated and passionate..