Please contact Sofie Bag Co., Ltd. Customer Service if you receive incomplete shoulder bag delivery. We will start a formal inquiry in this regard instantly. If it is our mistake, we will take immediate steps to correct the error and develop countermeasures. We will also prioritize your order to delivering the goods as early as possible. Our company is committed to providing the highest quality product, dependable delivery, and world-class customer service. We value every customer and will make every effort to satisfy them. We will strive for the lowest delivery error rate.

Sofie Bag is a manufacturer of business casual bag. From product conception to market promotion, we are at the forefront of our peers. Various in styles, Sofie Bag's business bag can meet the needs of different customers. Sofie waterproof backpack goes through strict QC procedure. The product is easy to open and close thanks to its smooth zippers. The product is rather safe. It corners and edges are all rounded by professional machines to reduce sharps, hence causing no injury. This product is characterized by proper air permeability.

We strictly take steps to formalize our environmental practices. We work to foster a sustainable development along our entire value chain in line with our economic, environmental and social responsibilities.